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We are here to help! If you have any questions or concerns, please don’t hesitate to reach out to us. You can contact us through the following methods:
F.A.Q.S
We’ve compiled a list of the most common questions our customers have about our services. If you can’t find what you’re looking for, feel free to reach out to us through our contact form on this page.
The first step to determine how many valets you will need on your event is to understand how many cars they will be parking. As a general rule we anticipate the cars to be parked to be approximately 40% of your anticipated guest count. Other factors that influence number of cars to be parked include:
- How much alternative self parking is available?
- What kind of weather will the guests be arriving in?
- Is your group anticipating valet parking(i.e. is valet parking listed on the invitation?)
- How visible are the valets upon arrival?
- How much event and parking signage will be displayed?
We are quite glad you asked! We offer a variety of different style uniforms for your event. We offer everything from polo style short sleeved shirts to tuxedo top and vest formal attire. Our standard uniform is black pants, black shoes, black socks, black belt, white tuxedo shirt, and bowtie. We can customize their appearance to match the setting of your event.
Definitely…100% yes. Before any employee works for A-Star Valet, they undergo a complete drug-screening process, state license DMV check and criminal background check in addition to extensive training before being entrusted to work for us. A-Star Valet also does a good job of hiring on a referral basis only as well to further ensure a responsible, loyal, and trustworthy team.
A Star Valet is not responsible for loss or damage to personal property left in parked car. Company employees have no authority to accept responsibility for personal property left in the car. Liability of the company for loss or damage to parked car is limited only to the time car is being transported to and from the parking space. All claims are void if reported after leaving parking area.